Hirecracker
Customer Success Executive
- Join a global leading organisation as a Customer Success Executive
- West London based opportunity
- Starting salary £30,700 DOE + benefits package including bonus, holiday allowance, pension and more!
- Apply online or contact Kelly Harvey via [email protected] / 07889 589 648
About the client:
This position is within a global leader of automation and quality control equipment. They were founded in the 70s and continue to be known for their innovative technologies that enhance manufacturing processes. Their growth since sees them now operating in over 40 countries, whilst maintaining a strong reputation for reliability, customer service, and market leadership in the industrial technology sector.
The Benefits:
- Starting Salary of £30,700
- Quarterly Bonuses available
- Company Pension
- Private Healthcare
- Subsidised Gym Membership
- Huge progression opportunities
The Customer Success Executive Role:
- As a Customer Success Executive, you will play a crucial role in ensuring a seamless experience for customers. You’ll handle order processing, ensuring details are accurate and timely.
- You’ll use your communication skills when speaking with customers over the phone, addressing their needs and ensuring high quality customer service.
- You’ll also be required to manage stock control, making sure everything is in place to meet demand. You’ll provide the vital link between the customer and the warehouse, ensuring clear and efficient communication to guarantee that orders are fulfilled smoothly and promptly. Your efforts directly contribute to customer satisfaction and the overall success of the business.
Customer Success Executive – Essential Skills:
- Strong interpersonal skills
- Ability to work independently and as part of a team
- Highly organised and work to a high quality
- Excellent communication skills
- Degree level education
- Eligible to work in the UK
- Full driving license
To Be Considered…
Please either apply by clicking online or emailing me directly to [email protected]. For further information please call me on 0117 332 0516 or 07889 589 648. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.
Key Skills:
Strong Communication, Problem Solving, Attention to Detail, Organisational Skills, Multitasking, Time Management, Inventory Management, Customer Service